TERMS AND CONDITIONS
⚖️ Terms & Conditions – Timah’s Luxe Hair
Welcome to Timah’s Luxe Hair. By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully before placing your order.
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1. General Information
This website is operated by Timah’s Luxe Hair. Throughout the site, “we,” “us,” and “our” refer to Timah’s Luxe Hair.
By using this website or making a purchase, you agree to be bound by these Terms and Conditions, our Privacy Policy, and any additional policies listed on our site.
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2. Product Information
We pride ourselves on providing 100% raw/virgin and baby thin Vietnamese hair of the highest quality.
Due to the nature of raw hair, no two bundles are identical, and slight variations in color or texture are normal.
Product photos are for reference only — actual products may vary slightly.
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3. Pricing & Payments
All prices are listed in [your local currency — e.g., CAD or USD].
We reserve the right to change prices at any time without prior notice.
Accepted payment methods include major credit/debit cards and PayPal (depending on your site setup).
All payments must be completed in full before your order is processed or shipped.
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4. Order Processing
Please allow 1–3 business days for order processing after payment is received.
Custom units or preorder items may require additional processing time (7–14 business days).
Once shipped, you will receive tracking information via email.
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5. Shipping
Please refer to our Shipping Policy for full details.
We are not responsible for lost, delayed, or stolen packages once they have been shipped.
Ensure your shipping address is accurate before checkout — address errors are the customer’s responsibility.
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6. Returns & Exchanges
If you receive an incorrect or defective item, please contact us within 48 hours of delivery, and we will work to resolve the issue.
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7. Custom Orders
All custom wigs or made-to-order items are final sale.
Processing and shipping timelines for custom orders will be communicated via email after purchase.
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8. Intellectual Property
All content on this website — including images, text, logos, and designs — is the property of Timah’s Luxe Hair and protected by copyright law.
Unauthorized use, reproduction, or distribution of our content is strictly prohibited.
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9. Limitation of Liability
Timah’s Luxe Hair is not liable for any damages or losses resulting from misuse, improper installation, or failure to follow care instructions.
We are not responsible for allergic reactions or adverse results from third-party styling or coloring.
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10. Privacy
We value your privacy. Personal information collected through our website is used solely for order processing and customer communication.
Please see our Privacy Policy for more details.
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11. Changes to Terms
Timah’s Luxe Hair reserves the right to update or modify these Terms and Conditions at any time without prior notice.
Continued use of our website after changes are posted constitutes acceptance of those changes.
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12. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us:
📧 Email: [theluxehair5@gmail.com]
🌐 Website: [www.theluxehairbrand.com]